Job Description
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- Relevant technical diplomas or certifications may also be considered.
Experience
Minimum Experience
- Experience in MIS management, documentation control, or related roles, preferably within network operations.
- Experience with network monitoring tools and generating network-related reports.
Technical Skills
- Proficiency in Microsoft Office Suite (especially Excel for data analysis and reporting).
- Experience with MIS platforms, documentation management systems, and network monitoring tools (e.g., SolarWinds, PRTG).
- Familiarity with database management and reporting tools (e.g., SQL, Power BI, Tableau) is a plus.
Desirable Skills
- Analytical Skills: Strong ability to analyze network data and generate actionable insights.
- Attention to Detail: High accuracy in managing documentation and ensuring data integrity.
- Time Management: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Communication Skills: Excellent written and verbal communication skills to collaborate with technical teams and present information to management.
- Problem-Solving: Strong troubleshooting skills related to data discrepancies and documentation issues.
Key Attributes
- Integrity: Ability to handle sensitive information and ensure data confidentiality.
- Proactivity: Initiative in improving processes and implementing best practices for data and document management.
- Adaptability: Flexibility to adapt to evolving technologies and processes in network operations and documentation management.
