Perfetti Van Melle (PVM) is a global confectionary conglomerate headquartered in Lainate, Italy, and Breda (the Netherlands). With close to a 25 percent market share, the company, through its Indian subsidiary, is the leading player in the organized confectionery business in India today.
Customer Situation
Being a geographically spread company, PVM’s employees wanted to access enterprise applications irrespective of their location and device. From the IT Head’s perspective, the need of the hour was to enhance user experience without compromising on information security. “Employees wanted the freedom of mobility on any device, and from anywhere. To meet this requirement we needed an enterprise mobility solution to ensure that corporate data was secure. At the same time, we wanted to enhance our traditional desktop environment, as the retrieval of data from such systems was proving to be inefficient and time-consuming,” says Basant Chaturvedi, Head – IT, Perfetti Van Melle.
Another priority for Chaturvedi was to reduce the onboarding time for new hires. Onboarding plans are intended to make new employees familiar with the overall goals of the company and support them as they embark on early projects in an effort to achieve success and productivity quickly.
“Our legacy onboarding process was manual, but we needed an effective solution that would allow us to socialize our new hires into the company’s culture, and shrink the setup time. We wanted to implement an Identity Management System to address this constraint,” says Chaturvedi.
PVM’s concerns did not end here. Securing data and systems was also a high priority. They were looking at multiple layers of protection like endpoint security, messaging and web security, data loss prevention, and data and system recovery.
Solution

PC Solutions has utilized an innovative approach to working with multiple touchpoints from the application side. The company has used a multi-tier deployment in this solution. This strategy has ensured the high availability of this application and as a result, the company can ensure business continuity for its customer base.
In addition, to driving a high level of security for this deployment, PC Solutions followed security best practices by applying Web Application Firewall rules for application security and AWS shield for preventing DDoS attacks, this infrastructure strategy has enhanced security and strengthened their overall experience.
“PC Solutions has done a perfect integration and configuration of the Identity Management System at the backend with Microsoft Exchange,” says S. Prasad, IT Manager at PVMI.”