Junior Engineer
Profile Should have good communication skills Ability to handle basic and some intermediate end-user questions on the following technologies: Microsoft Office, MS Outlook, MS Lync, SharePoint, Wireless connectivity, basic hardware (Dell, Lenovo laptops), Network drive mappings, Windows 7 and XP. Deliverables Provide support to Desktops, Printers, and other peripherals, etc. either on the field or […]
Desktop Support Engineer
Profile Should have 1+ years of Experience Should have good communication skills Ability to handle basic and some intermediate end-user questions on the following technologies: Microsoft Office, MS Outlook, MS Lync, SharePoint, Wireless connectivity, basic hardware (Dell, Lenovo laptops), Network drive mappings, Windows 7 and XP. Deliverables Provide support to Desktops, Printers, and other peripherals, […]
Service Desk Engineer
Job Description: Logging of user details regarding the issue and giving them a trouble ticket, providing 1st level of technical support to the End User. Allocating tickets to the engineers. Call logging and call closure SLA management. Coordination with the seniors & internal team members. Maintaining report. Assisting in back office operations. Will be responsible […]
Logistic Support Executive
Profile 2+ years Experience Consultants should have basic Knowledge of computers and applications. Logistics should have good knowledge of Store related activities. Basis qualification should be a Bachelor’s Degree / Diploma.] Deliverables Inventory (Software and hardware) management of Technology Store. issue of the materials after getting a proper approval form signed by technology managers. Receiving […]
Team Lead- Logistic
Profile Should have 3+ years Experience Good knowledge of MS Office and any Ticketing tool Technically strong in Windows environment, able to handle small teams. Able to coordinate with vendors. Good understanding of the ITIL process. Deliverables Structures the technical work of the project. Provides technical leadership to team members. Tickets are to be reviewed […]
Remote Support Engineer
Profile 0.6-4 years experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely At least 1 to 2 years utilizing chat functionality to service the customer Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for remote employees using […]
Mobility Support Engineer
Blackberry UEM Console: This is used for handling BYOD (Bring Your Own Devices) apps/ devices Creation / Deletion of BYOD Users profile Creation of Policies for Out Of Compliance devices Roles / Policies assignment over users’ profiles as per requirement Taking care of all the issues related to the Blackberry Work & Blackberry Access app […]
Mac Support Engineer
Summary: We are seeking a Mac Support Engineer with 5+ years of experience to provide technical support and assistance to our Mac users. The ideal candidate should have a solid understanding of the Mac operating system, hardware, and software applications. Position: Mac Support Engineer Responsibilities: Provide technical support to Mac users, troubleshooting software and hardware […]
Commercial Executive
Profile 4+ years Experience Consultants should have basic Knowledge of computer and application. Commercial executives should have good knowledge of Financial Accounting. Basis qualification should be Bachelor’s Degree / Diploma.] Deliverables Take care of accounting support for AESC-I technology operations. Manage monthly Accruals and Re-accruals for the AESC-I Technologies. Manage IPLC payments, coordination with Asia […]
Shift Manager
Profile Should have 5+ years Experience Good knowledge of MS Office and any Ticketing tool Technically strong on Windows environment, able to handle team. Able to coordinate with vendor. Good understanding on ITIL process. Able to handle large projects Deliverables Provides technical leadership to team members. Develops or assists in the development of technical strategy. […]
Video Conferencing Support Engineer
Key Responsibilities: Provide technical support and troubleshooting for video conferencing systems, hardware, and software. Assist users in scheduling, setting up, and joining video conferences, both internally and externally. Conduct regular testing and maintenance of video conferencing equipment and infrastructure to ensure optimal performance. Collaborate with IT teams to integrate video conferencing solutions with other collaboration […]
Hands & Feet Support Engineer(L1)
Profile 2+ years’ Experience Familiar with Managing Helpdesk, Network, and voice operations, good communication skills Excellent team handling and team management skills should be able to handle escalations. Good Interpersonal skills and capable of managing and addressing End customer requirements. Responsible for driving CSAT in coordination with the in-house technology team. Should know about reporting […]
