Is your IT helpdesk constantly overwhelmed with repetitive password reset requests? PC Solutions’ Self Service Password Reset (SSPR) solution offers a streamlined, secure, and cost-effective way to resolve this common issue, empowering employees to manage their own passwords, and freeing up valuable IT resources for more critical tasks.
With the SSPR solution, your team can reset passwords in just a few clicks, eliminating the need for manual intervention. This not only reduces downtime and increases security but also improves employee satisfaction by providing quick and easy access to accounts without delays.
Allows the administrator to control over the different aspects of password reset policy in the Azure Management Portal. This includes setting rules for password complexity, expiration periods, and security questions to ensure compliance with organizational security standards. The portal also enables administrators to configure multi-factor authentication (MFA) requirements for added protection during the password reset process.
Users can self-register for the password reset functionality through a web portal. The portal guides users through a simple registration process, ensuring they provide secure recovery options, such as email and mobile number verification. This self-registration step enhances security by confirming the user’s identity and ensuring only authorized individuals can reset their passwords.
Once registered, users can register their passwords independently in accordance with the administrator configured password reset policy. SSPR also includes the functionality of sending users One-Time Passwords (OTPs) to register mobile numbers and Email IDs to increase user convenience and address administrator security concerns.
SSPR is a web-based tool that allows users to independently reset their passwords without requiring IT helpdesk intervention, reducing downtime and improving security.
Users can self-register for password reset functionality through a web portal. The registration process includes verifying mobile numbers and email addresses for added security.
Yes, the solution is mobile-friendly and accessible on any device, allowing users to reset passwords from desktops, tablets, or smartphones.
Yes, the SSPR solution ensures that only the account holder can reset their password through multi-factor authentication (MFA), providing high levels of security.
Yes, the SSPR solution integrates seamlessly with your organization’s existing Active Directory or other identity management systems.
In such cases, users can contact IT for further assistance or follow additional security protocols configured by the administrator.
Yes, the SSPR solution is cloud-based and can integrate with both on-premises and cloud applications seamlessly.
Yes, administrators have full control over password reset policies through a configuration portal, allowing them to set up rules that align with your organization’s security standards.
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