Job description
Roles and Responsibilities
We are looking for an experienced Inside Sales Lead to manage, oversee, and support our inside sales representatives’ team.
- Manage and oversee the work of the inside sales representatives’ team
- Also, own lead target along with team
- Manage a daily, weekly, and monthly matrix to measure and monitor performance and ensure over-achieving KPIs for self and team
- Coach, train, evaluate and monitor sales representative’s performance
- Set and track sales targets and KPIs
- Coordinate sales projects to meet deadlines
- Execute sales analysis, prepare sales reports, and suggest improvements
- Prepare monthly, quarterly, and annual sales forecasts
- Use customer feedback to generate ideas about new features or products
- Research and discover methods to increase customer engagement
- Build an open communication culture inside your team
- Work closely with the Marketing team for different inbound and outbound campaign
Job Role:
- Lead Generation: Identify and source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails.
- Customer Acquisition: Convert inquiries into customers on call across India
- Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations
- Assesses competitors by analyzing and summarizing competitor information and trends; and identifying sales opportunities.
- Do the necessary research on prospect companies, contacts as much context as necessary to have a targeted conversation.
- Coordination of end to end Sales process from lead generation, to lead qualification
- Responsible for prospecting and qualifying new sale opportunities through outbound cold calling
- Responsible for generating and researching the leads that they will use to prospect, for new clients
- Properly enter all sales leads and prospects into CRM promptly
- Basic Knowledge of Cloud Services and Cloud Managed Services.
- Self-motivated with the ability to work in a fast-moving environment.
- End to End ownership: Owning the complete sales process: Identify, Qualify, Sell, Close, and Administer
Desired Skill sets:
- Strong Customer handling skills.
- 5+ Years of exp in Lead Generation, Cold Calling, and Client Coordination experience is a must.
- Database Management.
- Experience in Appointment Setting and contact Discovery.
- Proven inside sales experience.
- Experience in IT Sales only.
- Strong phone presence and experience in making dozens of calls per day.
- Excellent verbal and written communication skills.
- Experience in similar roles for a Cloud service provider.
