What is Unified Communications?
Unified Communications as a Service offers enterprises a wide range of communication and collaboration applications like email, voicemail, video conferencing, instant messaging, and phone systems. All communication features are accessed through the cloud, managed over an IP network, and connected in such a way as to provide a seamless stream of communication.
From social media to employee mobile phones, email to office phones, or video conferencing applications, a unified communications (UC) solution is a single point of access for multiple communication mediums within your enterprise.
Benefits of Opting Unified Communication
Opting for cloud services from reliable and leading cloud service providers in India can help enterprises achieve all business communication requirements without spending time and money on installing and maintaining on-premise servers. It offers enterprises the best way of reducing the size of their IT department, freeing them from the worry of having additional office space to accommodate a room full of servers.
The deployment of Unified Communications as a Service helps enterprises consolidate the communication systems in use and leverage the capabilities of their existing IT staff. With Unified Communications in the cloud, enterprises get automatic updates whenever new features are released or fixing bugs is necessary.
A highly flexible work environment is perhaps the biggest advantage offered by a unified communications solution. It is a scalable solution that provides a more flexible budget to your IT department. No budget for capital expenses is required for any hardware upgrades or installation of new servers.
Another benefit of unified communications is the redundancy it offers for data protection which allows employees within an enterprise to effectively communicate at all times. It provides a secure data center and makes features like collaboration and business communication seamless.
Enterprises can leverage unified communications in three ways – private cloud, public cloud, and hybrid cloud approach. In private cloud services, enterprises get customized business software platforms to meet demands and on-premise integration with applications in use. With public cloud, most applications are hosted off-site and businesses get a single software platform. The hybrid cloud offers enterprises the benefit of hosting a few unified communications applications using the cloud while retaining the rest on-premises.
As an enterprise, whether you’re looking for private cloud solution providers or public cloud service providers in India, make sure you only choose a service provider with globally recognized certified consultants who can effectively help you utilize unified communications to achieve better flexibility, productivity and collaboration within your business.
